Exchanges and returns
♥ Hi love, thank you for choosing Tiago
If you are not satisfied with the item you purchased - you can exchange it without any problem!
We will allow the exchange of an item if the item is not used at all and the original label is attached to it
: In case of returning item(s).
***No exchanges/returns on sale category**
Refund - You can return up to 14 days after receiving the package, and receive a credit for the payment method with which the transaction was paid (with a deduction of 5% of the value of the item or a refund in the amount of NIS 100 - the cheapest of them).
At the end of the credit process, you will receive an email confirmation
The credit does not include the shipping fee
The credit does not include the shipping fee
Any credit will be transferred to the credit card on which the order was made only, and in accordance with the schedules and procedures of the credit company.
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You can exchange / return using: 1. Arrival at our store - free 26 Elifelt St. Tel Aviv, Sunday-Thursday 10:00-18:00 2. Through an express courier who will come to collect the package from you - at a cost of NIS 30 3. You can also make a return at the post office closest to your home, The credit will be given within 2 business days of receiving the item and including a tracking number, without a tracking number we will not be able to make a credit. *** We at Tiago are not responsible for the return of the products through the Israel Post Company. |
For any question you can contact our customer service who will be happy to assist you ♥