Terms

1. "Tiago" website

(hereinafter: "TIago" and/or "the website")

is a site for selling fashion items to Internet surfers owned by A. A Tiago Fashion Ltd. H.P. 514870229.

2. The website serves as a virtual store that sells products designed and manufactured by TIAGO as well as imported products marketed by TIAGO.

3. Although the site is written in the female language, it is intended for both sexes.

4. The sale of the products on the website is done through direct sales on the website, and it is also possible to place a telephone order.

5. Ordering on the website is any act of ordering or purchasing other products and/or services offered on the website as they are offered (hereinafter: "Order").

6. In these regulations, a user is any surfer on the website, including a company, either for the purpose of viewing the content of the website or for the purpose of purchasing products (hereinafter: "User"), all subject to the fulfillment of the cumulative conditions detailed below:

A. The user is an adult, over the age of 18, qualified to perform legal actions in accordance with the law. If the user is under the age of 18, then the use is conditional on receiving the guardian's permission.

B. The user has a valid credit card issued by one of the credit card companies.

third. The user has an active e-mail account on the Internet and has a permanent address in his country.

d. The user will not use the website and/or products for any illegal purpose of any kind.

7. The terms of use of the website apply to the use of the website and the services included in it using any computer or other communication device (such as a cell phone, etc.).

8. The provisions of these regulations will apply to any use made by a user of the site and to any purchase made by a user through the site, and will form the legal basis for any discussion between the user and the representatives of the site. Therefore, you are requested to read the instructions of this regulation carefully.

9. Browsing the website and/or purchasing products appearing on it will constitute the user's consent to the general conditions and the other conditions stated in these regulations. Therefore, a user who does not agree to the terms of this regulation or to the contents of the site is requested to refrain from any use of the site.

10. It is clarified that the representatives of the website may, at their discretion, stop the activity of the website without any prior notice.

11. The website representatives may prevent access and/or booking on the website if:

A. the user committed an illegal act and/or violated the provisions of any law;

B. the user has violated a condition of the terms of these regulations;

third. The user provided (by phone or) on the website during the purchase procedure wrong details on purpose;

d. The user has committed an act or omission that could harm the website or the proper operation of the website and/or someone on his behalf and/or one of the designers and/or any third party.

12. These regulations can be changed and/or updated at any time by the site's representatives and/or someone on their behalf, at their sole discretion.

13. The prices of the products on the website include VAT according to law and do not include shipping fees as far as they exist.

14. The user placing an order through the website declares that he is aware of these regulations, that he agrees to the instructions and conditions of these regulations, and that he and/or anyone on his behalf will not have any claim and/or claim against the owners of the website and/or its operators and/or the company and/or someone on their behalf, in relation to the provisions and conditions of the regulations.

15. The user agrees that the company's computer records regarding the operations carried out through the site will be prima facie evidence of the correctness of the operations.

16. What is stated in these regulations refers equally to both sexes, and the use of the masculine language is for convenience only.

17. Discount coupons and promotions of any kind will not apply to items in the sale, unless specifically stated otherwise. The coupon can only be redeemed on the website. If an item bought at a discount was returned with the use of a coupon, the amount that will be returned is the one paid after the discount.

18. If a tagger invites the following tagging on social networks - #Tiago / @tiago__official, the website management will see this as an invitation to share the visual content that they can use and upload it to the website or to various social networks. A customer who is not interested in displaying his content in the above manner will contact the website management and they will take care of removing the same content immediately.

19. On the website there is an option to register for the website's official mailings ("newsletter"). If the customer wishes to remove himself from the mailing after registration, he will be able to remove himself at the bottom of the mailing he will receive.

Purchase on the website

1. The site allows users to make an easy, safe and fast purchase.

2. Payment for products on the website is made using credit cards. The purchase is made by entering a credit card on the site in a secure purchase (under ICOUNT services in the purchase through the secure. Credit card clearing and security company for the purpose of checking and securing the information according to the PCI DSS level-1 standard.

3. In order to make a purchase on the website, proceed as follows:

A. You must select a product from the catalog of items, including size, color and quantity as applicable.

B. Clicking on the product will take the user to the product page.

third. In order to add the item to the shopping basket, click "Add to shopping basket".

d. In order to see all the selected products, click on "shopping basket" on the right side of the screen (basket icon).

God. In order to purchase the products in the shopping basket, click on "Proceed to Checkout".

and. Clicking on the "Continue to checkout" button will take the user to purchase the basket of products through the website and/or by paying with an ICOUNT credit card in a secure purchase on behalf of.

4. Completion of the purchase is conditional on the requested items being in stock at the time of completion of the order procedure. In the event that the product is out of stock and/or there is a problem with its supply, for any reason, the website representatives may notify the user of the cancellation of the order. Said notification will be delivered to the user via e-mail and/or a telephone message, at the discretion of the website representatives. In the aforementioned case, the user will not have any claim against the site and/or its representatives and by the fact of placing the order, the user waives any such claim.

5. The user must make sure to provide the required details on the website in an accurate and up-to-date manner. If the user provided incorrect information, the company will not be able to guarantee that the products will reach their destination and in the event that the products are returned to the company due to erroneous information provided by the user, he will be charged for shipping and handling fees.

Providing incorrect information on purpose or without authorization may constitute an offense against the law.

6. The details of the order as entered by the user and the registration of the transaction on the company's computers will be conclusive evidence of the execution of the order.

7. The site reserves the right to limit the quantity of products in each order.

8. The site may update the product prices and shipping rates at any time and without the need for prior notice. If prices have been updated before completing the order procedure, the user will be charged according to the current price.

9. The site may offer a variety of promotions, benefits and discounts on the site. The website management may at any time stop these promotions, benefits and discounts, replace or change them without having to give any prior notice.

10. Final confirmation of the order will be sent only after checking the credit card specified in the order and approval from the credit card companies, all subject to the products being in stock as mentioned. After the credit card company approves the payment of the order, the operation will be approved and the product will be sent to the address provided by the user at the time of ordering. If no approval is received from the credit card company, the user will be notified accordingly.

11. The purchase can be completed by providing credit information to the company's call center subject to what is stated in section 10 above. The delivery dates in the aforementioned case will only be calculated from the date of approval of the transaction by the credit company.

12. If the credit company / PayPal / other electronic wallet service did not approve the transaction, the user will receive an appropriate notification. In order to complete the purchase, the website management will contact the user. In the aforementioned case, the delivery dates will be considered only from the date of approval of the transaction by the credit company. If the user does not receive approval from the credit company, the website management reserves the right to cancel the order. In this case, it is not obligated to the user in any way, including keeping the product in stock.

13. If it is discovered that the product is out of stock, the website may cancel the order or offer an equivalent replacement product. If an order is canceled as mentioned, the website will not be responsible and will not bear any direct, indirect, consequential or any other damage caused to the user or a third party, including but not limited to, damage due to the purchase of the product from a third party at a higher price.

14. Shipping fees will be paid with the payment for the product as far as they exist.

15. Cancellation of an order will be made in accordance with the provisions of these regulations as detailed below.

16. The company works to present complete and accurate information on the website, however it will be clarified that there may be, in good faith, serious mistakes in the description of the product or in any other detail concerning the product and the company will not be held responsible for anything related to or resulting from this.

17. It is agreed that the company will try its best to present the product images on the website as accurate as possible, however it will be clarified that the product images are intended for illustration only and do not bind the management of the website and there may be differences between the images displayed on the website, some or all, and the actual products sold.

18. When exchanging a product, the customer will bear the shipping costs involved in exchanging the product, that is, shipping the old product to the company and shipping the new product to the customer.

19. The company reserves the right to send a reminder to the user about an order that has not been completed, by sending an email to the address entered by the user, as well as establishing a telephone contact to provide assistance in the process.

Delivery and transportation of the products

1. The site will only provide the user with products that have been paid for in full as stated above, on the condition that the user owns a valid credit card issued by one of the credit card companies that can be debited and cleared in Israel, and on the condition that the credit card company that issued it approved the transaction that was carried out.

2. The product will be delivered to the address that the user typed in when ordering, within the time set at the time of ordering.

3. The site will not be responsible for any delay or delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control, including but not limited to, strikes, shutdowns, natural disasters, delays, malfunctions in the computer system, and the like.

4. The regulations of the shipping body through which the transport will be carried out will apply to any supply/transport of a product through the site, and will bind the user.

5. Wherever a time is set in days for the delivery of the product, it is "business days" (days 1 to 5, not including Fridays, Saturdays, holiday eves and holidays).

6. Product delivery times and shipping costs, according to the user's choice, are as follows:

*The times above do not include up to 2 days of packaging from the date of approval of the transaction by the credit company.

Delivery to the house - scattered deliveries between the hours of 8:00-18:00. A courier on our behalf will contact you before arrival. If you are at work and want the package to arrive there, you must specify the details in the delivery address.

Home delivery to remote settlements (the Golan Heights, Eilat and the Dead Sea, Judea and Samaria and the area, and towns beyond the green line) can be delayed beyond 3 business days.

It is important to note that we cannot take responsibility for delays by the shipping companies

7. The delivery dates listed above do not apply to products that are out of stock.

8. No date has been set for the delivery of the product, it will be delivered within a period of 3-4 weeks from the time the payment is approved by the credit company.

9. If the product has not arrived at the user's address within the time set at the time of ordering and/or after four weeks have passed from the payment confirmation date, the user will immediately contact customer service on the website or by e-mail: Tiago.store.tiago @gmail.com

If the user is not interested in waiting for the product to arrive after the delivery date and his complaint turns out to be justified, he will be entitled to cancel the order and the site will reward the user with the amount he paid for the product, subject to the delivery company's approval regarding the user's complaint.

10. If the product has not arrived at the user's address by 10 business days from the day the order was placed, he must immediately contact customer service on the website or by e-mail: Tiago.store.tiago@gmail.com , in order to inform the website management of the delay. If the user did not notify the said delay, he will not have the possibility to claim a delay in the product's arrival and the day of receipt of the order for the needs of exchanges and returns, will be the one written in the website management books.

11. The website and/or any of its representatives will be entitled to demand the presence of the credit card holder when delivering the product, and/or presentation of the credit card holder's identity card and/or the credit card holder's signature on a voucher as a condition for delivering the product.

Inquiries to the site representatives

1. For any question regarding the site, its contents and the products displayed on it, you can contact the site representatives through "Contact" to the e-mail tiago.store.tiago @gmail.com available on business days Monday-Th) on the site.

2. The representatives of the website will make every effort to address any contact to them within 3 business days.

Company responsibility

1. The company and/or the management of the site and/or anyone on their behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or customer and/or to the orderer and/or to a third party, as a result of a purchase through the site or Use of it, other than according to these regulations - whatever the cause of the claim - including loss of income and/or loss of profit caused by any reason, in which case the company reserves the right to cancel the specific order.

2. If a pen error was made in the product description, this will not bind the company and/or the website management.

3. In any case, the company and/or the management of the site will not bear any responsibility that exceeds the value of the purchased product, as well as any damage that is not direct and/or consequential damage.

4. The company will not be responsible for damage caused to the product as a result of use that is not in accordance with the instructions of the manufacturer and/or the company, including washing and/or any other use of the accessories or clothes sold on the site.

Intellectual Property

1. The intellectual property rights, including the models, visual materials, copyrights, methods and trade secrets, are the property of the company only. These rights apply, among others, to the graphic design of the website, the description of the products and their design, photos on the website, the web address, the list of products and any other detail in connection with the operation of the website.

2. Do not copy, use, display, reproduce, distribute, sell, market and translate any information from the site, including trademarks, content, names, designs and graphic content, images and texts, clothing design, clothing images, videos, etc., without obtaining the permission of the company in advance in writing.

3. Commercial use of the data published in the database, the list of products appearing in it or other details published in it, can only be done with the prior written consent of the website management and subject to the terms of that consent (if given).

4. The company authorizes publishing data from the data published on the website on third party websites, subject to the company's consent and subject to the fact that the source of the information will be preserved and it will be explicitly stated that the information / photo was taken from the company's website. The company will be entitled to order the user to remove advertising or information and the user will remove it immediately.

5. The name of the company as well as the brand name of the site, the trademarks (whether registered or not) are the property of the company only. They will be used with the company's prior written consent.

6. Any information and/or display that appears on the website, including graphics, visual materials, images, icons (ICONS), design, verbal presentation, trademarks, logos, including their editing and presentation on the website, are the sole property of the company.

7. Do not use any design of a product and/or trademark that appears on the website or in the photographs found on the website that are the intellectual property of the company.

8. Use of the website services will be for legal purposes only.

9. Do not use computer applications or any other means for the purposes of copying, retrieving, searching, scanning content from the website.

10. Content from the website must not be displayed in a frame, visible or hidden.

Information confidentiality and user privacy

1. The company does not store credit card numbers on its computers.

2. The site will not make any use of the information without the user's permission unless this is required by law and/or an authorized authority and/or to prevent misuse.

3. The site will not make any use of the details of the customers registered on the site except for the needs of operating the site only, and in order to enable the execution of the order and the transmission of information to the customer.

4. The company uses the strictest security standards in order to maintain as much as possible a safe purchase and the confidentiality of the information and privacy of its customers. The company uses ICOUNT services, which meet strict security standards, for the purpose of checking and securing the information according to the PCI Level 1 standard.

5. The site will allow access to information only to its representatives who need the information for the purpose of providing service and transmitting information to the person ordering the items.

6. The website takes common precautions in order to maintain, as much as possible, the confidentiality of the information. But in the event of cases that are beyond its control and/or arising from force majeure, the site will not be responsible for any damage, indirect or direct, caused to the user and/or someone on his behalf with this information lost or if it is used in an unauthorized manner.

7. The site is secured using the SSL protocol.

8. TIAGO undertakes not to use the details of the customers registered on the website except for the needs of operating the website, and in order to enable the execution of the order and the transmission of information to the customer.

9. The website management makes an effort to provide the customer with proper and high quality service. At the same time, the website management does not guarantee that the service on the website will not be interrupted, will be provided as usual or without interruptions, will be held safely and without errors, and will be immune from unauthorized access to the website management's computers, damages, breakdowns, malfunctions or failures - including hardware, software or cable failures The communication to the website - with the management of the website or with one of its suppliers.

10. The website management will not bear any responsibility in relation to messages received or sent through the website (including messages sent to customers by other users using the website services), the design of such messages or any computer file attached to them, the operation of any such file, its effect on a computer The user and any damage, loss, inconvenience, emotional distress, etc., results, direct or indirect, that will be caused to the user or any third party due to messages received through the website's services or sent through it.

11. When making a purchase on the website, the customer is asked to provide his personal details so that the company can provide the products to the customer as well as to learn from the customer about his decision regarding the purchase of the products. The delivery of the personal details in the order form is done at the customer's will and with his consent. Filling out the details by the customer constitutes consent to their delivery.

12. The company undertakes not to make any use of the information without the customer's permission unless this is required by law or to prevent misuse. Company employees will have access to the above information.

13. The customer is asked to provide his real personal information when he registers on the website and/or orders products. Among them: first name, last name, phone number, settlement, street, house number, apartment, comments and information regarding the action the courier is asked to take if the recipient is not at home. Without providing the requested data in the mandatory fields, you will not be able to use these services.

14. It is possible that when browsing or performing actions on the website, including: browsing the variety of products offered for sale on the website, your browsing details will be recorded automatically and computerized, these details are used by the company for control and management and marketing streamlining with customers.

15. The details that the customer will provide and the details that will be collected about him during the use of the site, will be kept in the database of the site management. The use of the website and confirmation of the privacy policy constitute the customer's agreement that his details will be held and managed in the database of the website management or someone on its behalf. The information in the database will be used - in accordance with the provisions of this privacy policy or according to the provisions of any law - for the purposes listed below: (a) to allow the customer to use the services on the website; (b) to identify the customer during repeated visits to the website; (c) for the purposes of marketing, advertising, sales promotion and sales and for the purpose of addressing the customer in any way, including by direct mail in any means of communication that you deem appropriate (including in writing, in print, by telephone, text message, facsimile, computerized or other means); (d) for the purposes of encouraging loyalty, analysis and statistical research, conducting surveys and any other online use in connection with a marketing issue; (e) For any other purpose, detailed in this privacy policy or in the site's terms of use and purchase.

16. It is clarified that consent to this privacy policy constitutes consent for the purpose of the provisions of Section 30A of the Telecommunications Law (Bezeq and Services), 1982;

17. The website management will not disclose the personal details of the customers and the information collected about their activities on the website except in the following cases: (a) if required to do so by a judicial order or by law; (b) If you receive a notice to take legal proceedings against it for actions performed by the registrant and any dispute, claim, claim, demand or legal proceedings, if any, between the registrant and a company; (c) insofar as this is necessary for the proper delivery of the website services; (d) If the customer has violated the terms of use and purchase on the website, or if the customer performs through the website, or in connection with it, actions deemed to be against the law or an attempt to perform such actions; (e) The website management will be entitled to transfer the customer's details and the information collected as a result of the customer's use of the website to another entity related to the website's management, including a case where the company merges with another entity, provided that the other entity accepts the provisions of this privacy policy; Such use of the registrant's information will not be considered a violation of privacy, and the customer hereby waives any claim for use and/or ownership of such information, including a waiver of any claim according to the Privacy Protection Law, 5511 1981. The company will not be considered as violating an obligation to privacy or violating a user's privacy Due to any information, as defined in the Computer Law 5555 - 1995, which is used to identify a user or to be traced by another, and which results from the use of electronic means of communication in general and computer communication in particular.

18. The company may provide and share anonymous, aggregate and statistical information with suppliers, business partners, advertisers and any third party in accordance with its sole discretion, as well as with other companies or organizations associated with the management of the website, but it will not knowingly or intentionally reveal to them the identity of the customers without their consent the explicit;

19. The company may use cookies for the regular and proper operation of the website, including to collect statistical data about the use of the website, to verify details, to adapt the website to the customer's personal preferences and information security needs; A customer who is not interested in cookies can avoid them by settings in his personal browser. Also, he can delete the cookies from his computer at any time.

20. The website management may change the privacy policy at any time as long as it operates according to the provisions of the law